North Carolina State Requirements
Updated: 12/16/2013
Continuing Education Hours
Agents and Adjusters:
Course Subject Requirements
Compliance Date
The renewal date is the first day of the agent's birth month biennially. The renewal date for agents born in odd years will be in odd years, and the renewal date for agents born in even years will be in even years.
Public Adjusters renew on 3/31 annually.
License Renewal Date
No license renewals in this state. License is perpetual as long as agent does not go more than 1 year without a valid appointment and meets CE requirement.
Type of courses accepted for CE Credit
Independent self study online courses or classroom.
The North Carolina Department of Commerce requires that all online interactive continuing education courses record the actual time the student spends in the course and not allow access to the final exam until the student's time equals the number of approved credit hours for the course. The course must also be stopped if the student has been inactive for more than 15 minutes. Seat time is calculated by 50 minutes equals 1 credit hour.
Carryover Requirements
Excess credit hours can be carried forward to the next license term. Excess hours in ethics or flood insurance will carry forward as general credit. Only whole credit hours will be carried forward.
Credit hours that are carried over from a previous compliance period may be taken again in the next compliance period, and WILL NOT be considered a duplicate.
Course Repetition
Credit will not be given for a course taken more than once in a two year period.
Final Exam
Final exams for correspondence courses are required to be monitored by a disinterested third party. ONLINE EXAMS DO NOT REQUIRE A MONITOR. If the course consists of simply a book or exam, a monitor must be present.
Exemptions
Method to Certify Completion
Your certificate of completion will be printed and mailed to your permanent address on file. The course provider reports credits earned to the insurance department with in 15 business days of course completion. The licensee keeps the original certificates of completion in his or her files for 3 years.
Roster Fees
A roster fee of $1.65 per credit hour ordered is required to process course completion hours in North Carolina and will be added to the order total upon checkout.
Nonresidents
For Additional Information please Contact:
North Carolina Department of Insurance
Agent Services Division
1204 Mail Service Center
Raleigh, NC 27699-1204
Phone: (919) 807-6800
Fax: (919) 715-3794
State Website: http://www.ncdoi.com/
These courses are instructor led programs, usually in a live classroom setting, and do not require you to pass an exam to receive CE credit for the course.
You must choose one of the locations listed in the options above. Please make note of the address of the seminar you choose. You will also receive an email confirmation of your enrollment, which will include the address of the seminar. You can return here to review the address if you misplace it before the class.
All of our seminars begin at 8:30 AM and end at 4:30 PM unless otherwise noted on your confirmation notice. Please arrive at the classroom at least 10 minutes before the starting time on your confirmation notice. All students must be signed-in and seated BEFORE the official class start-time. If you arrive late, please DO NOT interrupt the class in session. You can talk to the instructor at the first break regarding the possibility of obtaining credit for the class or rescheduling for another date. Remember, these classes fill up quickly, and there is usually little or no room for agents who arrive at the last minute without registering in advance.
Cell phones must be turned off during the entire duration of the seminar. You will have time to return messages and make calls during breaks and at lunch.
During the class, you must not have any materials on your desk except the textbook or handout provided by the instructor. By law, students who are reading other materials, talking to other students, sleeping, or otherwise not participating in the learning experience are not allowed to receive CE credit!
Absolutely no recruiting or marketing for products, services, employment or any other activity is allowed at any time during the seminar - including during breaks and lunch. Students caught doing this may be asked to leave immediately and will NOT receive a refund.
Due to the fact that we must pre-pay for locations, teachers, materials and shipping there is a 10-day cancellation or refund policy for classroom courses. If you find you need to cancel a classroom course you may either:
If you have received a CE voucher from an insurance company or wholesaler, you can redeem it by following these instructions.
Your voucher covers an online book, online exam, grading and one CE certificate for insurance. It DOES NOT INCLUDE printed books, printed exams, state fees or CE certificate(s) or reporting for additional designations or types of CE, although they are available as options for additional charge.
If you choose printed books or exams, you will be charged the balance due during checkout.
If your state charges a fee to report your credit, this fee is due from you. When you check-out, you must pay this fee in order to access the course and obtain CE credit.
After you pass your exam, you will be able to purchase CE certificates for professional designations such as CFP, CPE, etc. you will be charged $10 for each one. Please DO NOT order these additional certificates unless you currently hold that professional designation. There are NO REFUNDS for additional certificates ordered and not needed.
Many of our Insurance CE courses are also approved for CE credit for agents who hold professional designations such as CLU, ChFC, CFP. The type of CE credit and number of hours approved are listed above in the course description.
If you hold a professional designation you may request a certificate for courses taken and exams passed for insurance CE credit. If you pass and exam and would like to get additional credit for one of these designations, please use the link to the left: "CFP & PACE Credit".
If you do not hold a professional designation and do not need any type of CE other than for your insurance license renewal, please do not order a PACE or CFP certificate. It will not benefit you and once ordered, there are no refunds!
There are no refunds for certificates ordered by mistake!
Monitor Instructions - North Carolina
IMPORTANT!!!
Your state requires that your exam(s) MUST be monitored.
The qualifications of the person who must monitor your exam are explained on the monitor form. The person monitoring your exam must be with you prior to beginning to take the exam. Taking the exam without your monitor present will invalidate your exam results and certificate.
The monitor must print, sign and complete the affidavit found by clicking Printable Monitor Form to indicate that the exam was taken without any outside help from any source. Please fax the completed monitor form to (619) 421-8171 or email your form immediately after completing the exam. Your exam will not be completed, and no CE credit will be awarded or reported to your state, until the properly completed, signed monitor form has been received (along with any state reporting fees that may be due).
System Requirements: All major browsers can be used to complete our courses. This includes Internet Explorer 11.x or higher, Microsoft Edge 20 or higher, Firefox version 51 or higher, Apple Safari version 10.x or higher, and Google Chrome, version 56 or higher.
Desktops, Laptops, Tablets, and most Smartphones are also supported.
This course automatically includes a downloadable textbook and/or other course materials which you may print if you desire. When you are finished studying your course, the exam is taken online and it is graded immediately. In most states you can also print your own certificate of completion, if you pass. There is no additional charge if you complete your course and exam completely online.
If you prefer, however, you may purchase a printed book and/or printed exam at additional cost.
You have 3 options if purchasing the course outside a subscription:
For options 2 and 3, you will be able to choose either regular or express shipping during checkout.
Please choose your option carefully! There is no refund for printed materials or exams ordered by mistake!
If your state requires monitored exams, you must have your monitor sign-in and follow the monitor instructions BEFORE you begin the exam. See the State Information tab, Monitor tab and Help Center for more information.
This is the mandatory course for students to complete their ethics requirement. All resident agents must have at least ethics in order to renew their license EVERY renewal period. This course is also worth continuing education credit.
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